Great HVAC service requires more than just the right products, tools, and equipment. At Custom Air Company, we’re the most trusted contractor in Central Illinois because we’ve got the best people for the job.
The Custom Air Company Story
After launching in 1992, Custom Air Company quickly became a fixture among homeowners and businesses in the Bloomington-Normal area. Four years later, Kevin and Lori Hart joined the team to help manage the ever-growing workload. While Kevin worked nights and weekends between shifts at a construction management company, Lori signed on as a full-time office manager.
Encouraged by continuing growth and success, Kevin took on a larger role and ultimately purchased the company in 2015. Around the same time, Custom Air Company expanded operations to a second location in nearby Goodfield, IL. Though Lori has since become a stay-at-home mom, her friendly, devoted service and skillful management remain a model for our entire team.
As Dependable as Man’s Best Friend
In a trade as personal as the HVAC industry, you don’t enjoy decades of success without knowing how to treat people right. At Custom Air Company, outstanding customer service has always been the cornerstone of our business. We don’t just pay lip service to values like honesty, dependability, and trustworthiness — we strive to embody them in everything we do.
In fact, we aim to be as dependable as man’s best friend. Whenever you call, we’ll be there to serve you in any way we can. From emergency repairs to custom HVAC installations, we’ve got you covered. In addition, we believe you deserve the best products on the market. That’s why we worked hard to become a certified Trane Comfort Specialist installer.
Meet Our Talented Team
One of the things we’re most proud of here at Custom Air Company is the incredible staff we’ve built over the years. We firmly believe our multi-disciplinary team is among the best in the business — and we’re confident you’ll agree!
Kevin is a family man with a twin brother, two twin sisters, three dogs, two cats, and two daughters. He enjoys traveling anywhere with a lake and boat, and his family even has a tradition of fishing on Echo Lake, MN. As President and Owner of Custom Air Company, Kevin oversees all facets of daily operations and sets the direction for the company.
Having worked in the HVAC industry since he was 15, Derek is now a Service and Training Supervisor at Custom Air Company. At home, Derek likes watching Seinfeld, playing the ukulele, building Legos, and spending time with his three kids. At Custom Air Company, he periodically trains and supervises the service department and solves day-to-day problems as they arise.
Mindy is our dependable Office Manager. She’s been married for 22 years and has a son and two daughters. With her hard-working mindset and dedication, Mindy has been a great asset to the Custom Air Company team! When it comes to music, Mindy’s go-to is Gospel, and she even sings on her church’s praise team. In the past, she worked in credit and collections. At Custom Air Company, she’s responsible for Accounts Receivable, Service Dispatch, phones, billing, and installation coordination.
Avery is the Accounts Payable Manager for Custom Air Company. He’s from St. Louis, MO, and he loves the Cardinals. Beyond his talents in the office, he also plays bass guitar and enjoys Gospel, funk, and jazz music. He serves as our maintenance plan coordinator and handles Accounts Payable, installation coordination, and phones.
Craig has been working for Custom Air for over three years as a Home Comfort Specialist. His hometown is Peoria, IL, and he enjoys traveling to the Rocky Mountains. He roots for the Green Bay Packers and has a six-year-old son, Carter, with his wife, Beth. Together, they have a yummy family tradition of Friday Night Pizza Night! At Custom Air Company, Craig works in sales to provide our customers with the appropriate information and units to suit their unique needs.
Dale is a Lead Service Technician at Custom Air Company. Outside of work, he cares for his three rescue dogs: Dash, Abbey, and Cleo. Dale enjoys spending time with his son, Finn, and wife, Andrea. He’s been with Custom Air Company for two and a half years and handles all service needs, including maintenance and repairs.
As a Lead Service Technician at Custom Air Company, Isaac manages and responds to HVAC service requests. At home, he enjoys watching motorcycle racing, riding dirt bikes, and relaxing in the company of his two cats. Musically, he prefers jamming to classic rock and country, and his dream would be to see Boston perform live. Isaac rocks on the job, too!
As a Crew Leader at Custom Air Company, Eric has worked in the field for five years. In his personal time, he enjoys cheering on the Chicago Bears and the St. Louis Cardinals. He also likes camping and celebrating the Fourth of July with his wife and two children. You can find him doing all things HVAC installation at work, ensuring excellent indoor air quality!
At Custom Air Company, Brandon is a Crew Leader for HVAC installation. He’s a fan of fishing, baseball, Metallica, and heavy metal music. At home, you can find Brandon playing the trumpet! While at work, we appreciate Brandon’s lead in high-quality HVAC installations.