They may not be exciting, but routine service visits offer critical protection for any heating or air conditioning system. For Central Illinois residents, Buddy’s Maintenance Club from Custom Air Company is the gold standard in HVAC maintenance.
Introducing Buddy's Maintenance Club
Buddy, our official mascot, takes HVAC maintenance personally. Buddy’s Maintenance Club is our membership program built to keep your heating and cooling system healthy all year long, with four plans to fit any home and budget.
“Protect your comfort. Protect your system.”
Don’t worry. Buddy’s got your back.
Why Schedule Your Heating Maintenance?
Prevent Unexpected Breakdowns
A maintenance visit helps catch small issues before they turn into costly repairs — especially when your furnace is working its hardest during the coldest days of the year.
Improve Energy Efficiency
A clean, well maintained heating system doesn't have to work as hard, helping your home stay comfortable while potentially lowering energy costs.
Extend the Life of Your Equipment
Regular maintenance reduces wear and tear, helping protect your investment and maximize the lifespan of your furnace or heat pump.
Keep Your Home Safer
A heating maintenance includes important safety checks to help identify potential concerns, including proper operation, electrical components, and combustion-related issues.
Better Comfort All Winter Long
A well-maintained system provides more reliable heating and helps prevent uneven temperatures or your system struggling to keep up.
Priority Service When You Need It Most
Maintenance customers receive added benefits like priority scheduling, so you're ahead of the rush when winter weather arrives.
Protect Your Warranty & Investment
Many manufacturers recommend regular maintenance to keep equipment operating properly and help protect your HVAC investment.
Discover the Value of Proactive HVAC Maintenance
Would you drive 100,000 miles without ever changing the oil in your car? Of course not. If your HVAC system has ever started malfunctioning unexpectedly, you know it can be a major headache. At best, it often means higher energy consumption, a less comfortable home, and potentially a big repair bill. At worst, it may necessitate the premature replacement of the entire unit. The good news is that it doesn’t have to be this way. With Custom Air Company and Buddy’s Maintenance Club, a small monthly or annual payment is all it takes to protect the investment you’ve made in your HVAC system. Our professional maintenance technicians will take great care of your equipment, which means:
- More reliable, trouble-free operation
- Improved comfort and indoor air quality
- A longer effective service life
Why Join Buddy's Maintenance Club?
- Priority Calls — Members receive top-priority status for service calls.
- Lower Utility Bills — Cleaning and servicing your equipment helps reduce energy consumption, leading to lower energy costs.
- Extends the Life of Your Equipment — Some manufacturers void their product warranty if you don't perform proper maintenance.
- Peace of Mind — Regular maintenance ensures your HVAC system stays in proper working order.
- Avoid Voiding Your Warranty — Regular maintenance helps identify problems early, before they turn into major repairs.
Choose Your Plan
Buddy’s Maintenance Club features four membership levels, so there’s an option for every budget and every system. Prefer pay-as-you-go? Our Basic One Time visit covers a 10-point inspection and cleaning. Want ongoing protection? The Silver – No Filters and Silver plans both include a full 21-point tune-up each season, priority service, no after-hours rates, and 10% off replacement parts — Silver also includes your air filters for the year. Go Gold for the works: filters, a 15% parts discount, humidifier inspection and cleaning, smoke and carbon monoxide detector testing, and dryer vent cleaning, all included.
We service all brands and models. Every plan’s card below lists exactly what’s included, add-on services and all.
Basic — One Time
$149 per visit
Pay-as-you-go, no ongoing commitment
1 visit · 60-Day repair parts warranty
- 10-Point Inspection & Cleaning
Silver – No Filters
$200/year
or $16.67/mo with auto-renew · +$158/yr ($13.17/mo) per additional system
1 Heat / 1 Cool visits per year · 1-Year repair parts warranty
- $100/yr loyalty credit toward a new system*
- 21-Point Safety Inspection & Cleaning
- Transferable Maintenance Agreement
- Priority Service & No After-Hours Rates
- Service Reminders by Email/Text
- 10% off Replacement Parts
- 10% off System Accessories
- Refrigerant Top-Off (first lb. free)
Add at any visit: Humidifier Inspection & Cleaning — $48/yr ($4/mo)
Silver
$250/year
or $20.83/mo with auto-renew · +$208/yr ($17.33/mo) per additional system
1 Heat / 1 Cool visits per year · 1-Year repair parts warranty
Everything in Silver – No Filters, plus:
- (6) 1" or (2) 5" air filters included for the year
Add at any visit: Humidifier Inspection & Cleaning — $48/yr ($4/mo)
Gold
$350/year
or $29.17/mo with auto-renew · +$208/yr ($17.33/mo) per additional system
1 Heat / 1 Cool visits per year · 1-Year repair parts warranty
Everything in Silver, plus:
- 15% off Replacement Parts (upgraded from 10%)
- Humidifier Inspection & Cleaning included
- Smoke & CO Detector Test + Battery Change (fall visit, up to 8 batteries)
- Dryer Vent Cleaning (first-floor vents only)
*Loyalty credit can be used toward the purchase of any qualifying full system replacement (furnace, air conditioner & coil). It cannot be used toward the service agreement or repair costs, has no cash value, and is not transferable — continuous enrollment is required to retain accrued credit. Ask your Buddy’s Maintenance Club technician for full terms.
🐾 Buddy's Loyalty Bonus
Every year you’re a Buddy’s Maintenance Club member, you’ll earn $100 in loyalty credit toward the purchase of a new full HVAC system. It’s our way of saying thanks for trusting Buddy with your comfort.
What Buddy's Technicians Check at Every Visit
21-Point Furnace / Air Handler Inspection
- Inspect thermostat (change batteries)
- Inspect blower motor & bearings
- Inspect heat exchanger
- Check temperature rise
- Inspect fan control
- Inspect ignition system
- Inspect electrical connections
- Check gas pressures
- Inspect thermocouple
- Lubricate moving parts
- Check back-up heat elements
- Inspect sequencer operations
- Check volt & amp draw
- Inspect breaker
- Inspect flue pipes
- Inspect & clean burners & pilot
- Inspect & clean flame sensor
- Inspect & clean ignitor
- Test cycle for proper operation
- Test carbon monoxide levels
- Change filter (if included)
21-Point AC / Heat Pump Inspection
- Inspect thermostat (change batteries)
- Check temperature drop
- Check air flow
- Inspect & clean drain lines
- Inspect & clean relays
- Inspect indoor coil
- Inspect & clean blower motor
- Check blower motor amp draw
- Check compressor amp draw
- Check condenser fan motor amp draw
- Check all electrical connections
- Inspect fan bearings
- Inspect & clean outdoor coil
- Inspect & clean contactors & capacitors
- Check refrigerant levels
- Lubricate moving parts
- Check breaker & disconnect
- Test cycle for proper operation
- Change filter (if included)
Additional Care Plans
Have a mini-split system or a garage heater? Buddy covers those too, with the same seasonal attention your furnace and AC get.
Mini-Split Care Plan
When your mini-split is clean and well-maintained, it provides consistent and reliable heating and cooling throughout the year.
Our 15-Point System Inspection
- Clean & inspect indoor heads
- Clean the outdoor condenser unit
- Clean & treat condensate pan
- Wash filters
- Inspect electrical components
- Confirm proper refrigerant charge
- Test system operation and performance, and much more
$189/year
One System — Standard Service
- 2 visits (spring & fall)
- Full 15-point inspection
- 10% off parts
$379/year
Two System — Standard Service
- 2 visits per unit (spring & fall)
- Full 15-point inspection on each unit
- 10% off parts
$189/yr + $60/head
Multi-Zone Service
- Base system plus each additional head
Garage Heater Plan
Stay warm, stay safe. Garage heaters need annual checkups to keep them running safely and efficiently all year long — regular servicing extends equipment life, reduces energy costs, and ensures dependable operation when you need it most.
Our 12-Point System Inspection
- Inspect heat exchanger for cracks & corrosion
- Clean burner assembly
- Test ignition system
- Inspect electrical components
- Verify gas pressure and connections
- Test system operation and performance, and much more
$149/year
Standard Service
- 1 visit (late fall / early winter)
- Full 12-point inspection
- 10% off parts
Don't worry. Buddy's got your back.
Ready to join Buddy’s Maintenance Club? Schedule your visit online or call us at (309) 485-5848.
It’s never too late to start taking better care of your residential or commercial HVAC system. Ask about Buddy’s Maintenance Club to find the plan that’s right for you.